At the mine, we used to think in minutes even bigger like hour, shift, daily. Then we learned to think in seconds after Fleet Management System been implemented. When the FMS breakdown of a 24-minute haul cycle was first seen: 🎯 Waiting = Queuing: 90s 🎯 Spotting: 30s 🎯 Loading: 120s 🎯 Hauling: 675s 🎯 More waiting = Queuing: 15s 🎯 Maneuvering: 15s 🎯 Dumping: 15s 🎯 Returning: 491s Those 15-90 second loss that everyone accepted as normal were almost missed. Each "just 15-90 seconds": 🔻 Cost 1.5 cycles per truck daily 🔻Meant 63 m³ left unmoved every shift 🔻Added up to 37,800 m³ annually per truck Suddenly, seconds weren't so small anymore. We can optimize that using Fleet Management System: 45s saved by optimizing haul routes 15s saved through better spotting 30s reclaimed by eliminating unnecessary stops The Lesson Learned Productivity isn't about heroic efforts - it's about: 🔼Seeing what's invisible (until measured) 🔼Fixing what's "too small to matter" (until it does) The difference between good and great operations isn't measured in hours or minutes - it's counted in seconds that nobody notices... until someone starts counting. cr picture :Chaowasakoo, Patarawan & Seppälä, Heikki & Koivo, Heikki & Zhou, Quan. (2017). Digitalization of mine operations: Scenarios to benefit in real-time truck dispatching. International Journal of Mining Science and Technology. 27. 10.1016/j.ijmst.2017.01.007.